There are many who believe everyone needs to be involved in improving quality. It is a way of life rather than a single event or programme. You can read more about this by following the link below the quote.
"Your organization will only make meaningful and sustainable quality improvements when people at every level of the organization feel a shared desire to make processes and outcomes better every day, in a bold and continuous manner. As Deming reminded us, "Quality is everyone's responsibility.""
http://www.ihi.org/communities/blogs/_layouts/ihi/community/blog/itemview.aspx?List=7d1126ec-8f63-4a3b-9926-c44ea3036813&ID=289&utm_campaign=tw&utm_source=hs_email&utm_medium=email&utm_content=33525685&_hsenc=p2ANqtz-8eCBlP8gbZu2_uBpPx_-5uNXxIODeXwOW6hWltcAn7RApk6fx8Ve_W33QFtkuYarGIaMU9ZrQJI4eFi07vM9xQA55RFA&_hsmi=33525062
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